Return & Refund Policy

At ZeeGlowNest, your satisfaction matters to us. We want you to shop with confidence, and we're happy to assist when there is an issue with your order.

Returns

We accept eligible return requests within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item should be returned with its original packaging, where applicable.

• You must provide your order number.

• You must contact us before returning any item.

• Certain products may be excluded from returns for hygiene, safety, or other product-specific reasons.

Please do not return an item without contacting us first. We will provide return instructions after reviewing your request.

Damaged, Defective, or Incorrect Items

Please check your order when it arrives.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the problem

• Clear photos of the item

• Photos of the packaging if it was damaged during delivery

We will review your request and, when appropriate, provide a replacement or refund.

Refunds

If your return is approved and the item is received and inspected, we will process your refund to the original payment method.

Your bank or payment provider may require additional processing time before the refund appears in your account.

Non-Returnable Items

Some products may not be eligible for return, including certain:

• Personal-care or hygiene products

• Opened or used products where health or safety restrictions apply

• Products specifically identified as non-returnable on their product page

• Final-sale or clearance items, where applicable

If you are unsure whether your item qualifies, contact us before sending it back.

Return Shipping

If your return is the result of receiving a damaged, defective, or incorrect item, we will review the issue and provide appropriate return instructions.

For other approved returns, return shipping costs may be the customer's responsibility.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or the issue was caused by an error on our part.

Order Cancellations

If you need to cancel your order, contact us as soon as possible after placing it.

Because orders may enter processing or fulfillment quickly, we cannot guarantee cancellation once an order has been processed or shipped.

If your order has already shipped, you may need to follow our return process instead.

Exchanges

We do not guarantee direct exchanges.

If you receive a damaged, defective, or incorrect item, contact us and we will review your order. Depending on product availability, we may offer a replacement or refund.

Refund Delays

If your refund has been approved but you do not see it in your account, please first check with your bank or payment provider.

If you still have not received your refund after the applicable processing period, contact us at:

contact@zeeglownest.com

Contact Us

If you have questions about returns, refunds, or your order, please contact:

ZeeGlowNest Customer Support
Email: contact@zeeglownest.com

Please include your order number in your message so we can assist you more quickly.

Important Information

This Return & Refund Policy applies to purchases made through the ZeeGlowNest online store.

Certain products may have additional return conditions stated on their individual product pages.

Nothing in this policy is intended to limit any rights or remedies you may have under applicable consumer protection laws.

ZeeGlowNest reserves the right to review return and refund requests individually and in accordance with this policy and applicable law.